The Misrad Haklita (Ministry of Aliyah and Integration) appointment is one of the most important first steps for new immigrants in Israel. The Ministry of Aliyah and Immigrant Absorption (Misrad Ha’aliyah V’haklita) is responsible for providing government assistance to new immigrants and to returning residents. This appointment activates your benefits, including the Sal Klita (absorption basket) payments and access to integration services.
Who Needs an Appointment
At the Misrad HaKlita you will meet your personal counselor who will assist you during your first years in Israel. All new immigrants (Olim Chadashim) and returning residents need to schedule this appointment to access their benefits and establish their integration plan.
Different Categories:
- New immigrants from abroad who received a Teudat Oleh at Ben Gurion Airport
- Aliyah from within Israel (Shinui Status) who need to establish their status
- Returning residents (Toshav Chozer/Katin Chozer) establishing residency
How to Book Your Appointment
For Immigrants from Abroad
Those who made Aliyah from abroad and received a Teudat Oleh/Teudat Zakaut at the airport can make an appointment over the phone by calling *2994. This is the primary method for new immigrants who arrived on regular Aliyah flights.
Contact Information:
- Phone: *2994 or 03-973-3333
- Operating hours: Sunday-Thursday 8:30 AM-4:00 PM
- Languages: Hebrew and English support available
For Aliyah from Within Israel
Those who made Aliyah from within Israel need to first a fill out this online form for Misrad Haklita. If you made or are making Aliyah from within Israel, after receiving your Teudat Zeut number, you need to complete this form before your visit to the Misrad haKlita. Within two weeks of submitting it, you should receive a response regarding the scheduling of your appointment.
Important Note: The form can only be filled out using incognito mode in Google Chrome.
Alternative Booking Methods
We recommend reaching out a few different ways. You should also email your local Misrad Haklita branch in order to schedule your first appointment. After your first appointment, subsequent appointments may be made through MyVisit using the guide above.
Online Portal Access: The Online Misrad Ha’aliyah V’haklita Portal is the best way for Olim to be in touch directly with their Misrad Ha’aliyah V’haklita advisor, to send in documents, or to schedule future appointments.
Required Documents
Essential Documents to Bring
Identification Document Bring your foreign passport and Teudat Oleh with you. Bank Account Details Bring your stamped Bank Account Authorization form with your account details including verification from the bank that a deposit was made.
Complete Checklist:
- Foreign passport (the one you used for Aliyah)
- Teudat Oleh (immigration certificate received at airport)
- Bank account details with stamped authorization form
- Proof of bank deposit (verification that you made an initial deposit)
- Rental agreement or proof of address (if available)
- Marriage certificate (if applicable)
- Children’s birth certificates (if applicable)
Bank Account Requirement
In order to receive your benefits, you first need to have an active bank account. The bank account must be opened and activated before your Misrad Haklita appointment to begin receiving Sal Klita payments.
What Happens During Your Appointment
Meeting Your Absorption Counselor
Your counselor will provide you with a lot of information regarding your rights and benefits. You will also start to receive the Sal Klita payments and get a voucher for Ulpan. Together, you will build an absorption plan, which will be customized to your needs.
Benefits Activation
The appointment activates several key benefits:
Sal Klita (Absorption Basket): The Sal Klita is financial help provided by the Misrad Haklita (Ministry of Aliyah and Integration). The first payment* is received on your arrival to Israel at Ben Gurion Airport. Six subsequent monthly payments are then paid directly in to your bank account once you have given the Misrad Haklita your bank details.
Ulpan Voucher: You’ll receive authorization to register for government-subsidized Hebrew language courses.
Digital Access: You will receive expanded Internet access to your online account, such as access to your immigration file for the purpose of checking the expiration date of your rights (using a personal password), issuing of certificates, updating personal details from home, filling out forms and more.
Personalized Integration Plan
If necessary, you will receive information, assistance, accompaniment and advice regarding dealings with authorities and other organizations. You will be given the opportunity to provide personal feedback on the service as well.
Sal Klita Eligibility and Payments
Eligibility Requirements
This assistance is granted only to those who spent less than 24 months in Israel (consecutive or cumulative) during the three years prior to making Aliyah; and no longer than three years in Israel, during the seven years prior to making Aliyah.
Payment Schedule
After your first visit at Misrad HaKlita you will start receiving the monthly Sal Klita payments. The Absorption basket is paid during the first six months after making Aliyah, and is usually received into your bank account between the 1st and 15th of each month.
Payment Structure:
- First payment received at Ben Gurion Airport (cash)
- Subsequent monthly payments deposited into your Israeli bank account
- Total of 6 months of financial support
Special Cases
If you are a Katin Chozer or a former A-1 temporary resident you will not receive your first payment at the airport, instead you will receive both initial payments via wire transfer after being issued a Teudat Oleh or a Teudat Zakaut at your local Misrad Haklita.
Branch Locations and Hours
Sample Office Hours
Opening Hours: Sunday: 8.30am-1.30pm (by appointment only) Monday: 8.30am-1.30pm and 3pm-6.30pm (by appointment only) Tuesday: 8.30am-1pm (Shifts for urgent situations) Wednesday: 8.30am-1.30pm and 3pm-6.30pm (by appointment only) Thursday: 8.30am-1.30pm (by appointment only).
Important Notes:
- Please note that government offices are not open on Erev Chag
- Hours may vary by location
- Most services require appointments
Finding Your Local Branch
For a full listing of Misrad Ha’aliyah V’haklita (Ministry of Aliyah and Integration) Offices and Branches throughout Israel, please click here. You can be served at any branch, not necessarily the one closest to your residence.
Additional Services Available
Ulpan Registration
The appointment provides access to various Hebrew learning options:
- Public Ulpan: Government-funded basic Hebrew courses
- Municipal Ulpan: A government-subsidized Ulpan offered in 27 municipalities, typically for Ulpan Alef or Ulpan Bet
- Private Subsidized Ulpan: Allows Olim to study in private Ulpanim with tuition reimbursement through Misrad HaKlita vouchers
Academic Degree Evaluation
As of January 1, 2025, the authority for evaluating foreign academic degrees for Olim Chadashim has been transferred to the Misrad HaKlita – Ministry of Aliyah and Integration.
Employment and Professional Services
The counselor can provide guidance on:
- Professional license recognition
- Job search assistance
- Vocational training programs
- Business development support
Important Timeline Considerations
When to Schedule
- Schedule as soon as possible after arrival
- Bank account must be opened first
- Don’t delay - some benefits are time-sensitive
Processing Times
- Within 14 working days, Misrad HaKlita is supposed to get in touch, scheduling the day and time for a Teudat Oleh appointment (for Aliyah from within Israel)
- Regular Aliyah: Usually within 1-2 weeks of calling *2994
Follow-up Requirements
- Regular check-ins with your absorption counselor
- Updates when changing address or status
- Annual reviews for ongoing benefits
Tips for a Successful Appointment
Preparation
- Open bank account first - This is mandatory for benefit payments
- Organize all documents in advance
- Bring Hebrew/English translator if needed
- Prepare questions about specific services you need
During the Appointment
- Ask about all available benefits - Don’t assume you know everything
- Get contact information for your counselor
- Request written summaries of your benefits and deadlines
- Set up online portal access during the visit
After the Appointment
- Monitor Sal Klita payments in your bank account
- Register for Ulpan promptly using your voucher
- Stay in touch with your counselor for ongoing support
- Update information when circumstances change
The Misrad Haklita appointment serves as your gateway to successful integration in Israel, providing both immediate financial support and long-term guidance for building your new life in the country.
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